A training day for new Mondadori Retail S.p.A. booksellers. We had the pleasure of hosting the new franchisees who have joined our network of bookshops in the auditorium of Palazzo Mondadori. Arriving from all over Italy, the booksellers enjoyed a day of training led by their colleagues from the Retail area. The store managers had the opportunity to get up to speed on the many aspects that characterise the activity of a bookshop today: from stock management to customer care, from the operation of the Aretè and Xpos management systems to the knowledge and application of marketing strategies, up to events, projects with schools and much more. Lots of training, yes, but it was also a perfect day to get to know each other, compare notes and understand what it means to be part of the great reality of the Mondadori Group. Again, welcome, and good work!